Privacy Policy

Our Privacy Policy was last updated and posted on February 16, 2016.


Apptical is committed to protecting your privacy. This privacy statement explains data collection and use practices of the site and the Apptical Mobile Application(s). By accessing the Site and/or registering for and/or using the Mobile Application(s), you are consenting to the information collection and use practices described in this privacy statement.

Related services and offerings with links from this web site and/or mobile application(s), including partner sites, have their own privacy statements which can be viewed by clicking on the corresponding links within each respective website.

Collection of Personal Information

We will explicitly ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Apptical services, signing up for training, or when downloading and/or registering Apptical software and/or mobile applications. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, mobile phone number, work or home address, information about your job function, your agent License Number, the jurisdiction in which you are licensed and information about your company. In the future, you may need to provide at least one valid payment method (either a credit card or accepted payment partner).

The Site and/or Mobile Application(s) may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; your browser type and browser version, your computer operating system, your internet provider name, the date and time you access the Site and/or Mobile Application(s), the pages that you access while at the Site, the Internet address of the Web site from which you linked directly to our site, and the type of mobile device from which you access the Mobile Application(s). This information is used to help improve the Site and/or Mobile Application(s), analyze trends and administer the Site and/or Mobile Application(s). Our Sites and/or Mobile Application(s) may at times also collect information about your hardware and software in order to provide a requested service.

Our Mobile Application(s) uses “Cookies” to identify the areas of the Site you have visited. We use cookies to personalize the content that you see on our Site and Mobile Application(s). We also use third party tracking tools to improve the performance and features of our Mobile Application(s). These third party tracking tools are designed to collect only non-personal information about your use of the Apptical Services (the Site and Mobile Application(s)). However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

Use of Personal Information

We do not sell, rent, or otherwise provide your personal information to third parties for marketing purposes. We may provide your personal information to affiliates that provide services to us with regard to the Apptical Services, i.e. insurance companies, payment processors, website hosting companies, etc. Such affiliates will only receive information necessary to provide the respective services.

The personal information collected on the Site and/or Mobile Application(s) will be used to operate the Site and/or Mobile Application(s) and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, Apptical may use personal information to provide you with more effective customer service, to improve the Site and/or Mobile Application(s) and any related Apptical services, and to make the Site and/or Mobile Application(s) easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site and/or Mobile Application(s) to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Apptical, information collected by and/or Mobile Application(s) may be combined with information collected by other Apptical services.

We may use your personal information to provide you with important information about the service that you are using, including critical updates and notifications. We may send you informational texts (see Terms of Service). Additionally, with your permission, we may send you information about other Apptical services, and/or share information with Apptical partners so they may send you information about their products and services. [If in the future we send marketing messages to you, you will have the option to Opt Out.]

Apptical may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (a.) confirm to the edicts of the law or comply with legal process served on Apptical or the Site; (b.) protect and defend the rights or property of Apptical; or (c.) act in urgent circumstances to protect the personal safety of Apptical employees or agents, users of Apptical services, or members of the public.

Personal information collected on the Site and/or Mobile Application(s) may be stored and processed in the United States or any other country in which Apptical or its affiliates, subsidiaries or agents maintain facilities, and by using the Site and/or Mobile Application(s), you consent to any such transfer of information outside of your country.

Control of Personal Information

Except as otherwise described in this statement, personal information you provide on the Site and/or Mobile Application(s) will not be shared outside of Apptical and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.

Please be aware that this privacy statement and any choices you make on the Site and/or Mobile Application(s) will not necessarily apply to personal information you may have provided to Apptical in the context of other, separately operated, Apptical services.